Refund and Exchange Policy

Refund Policy

Effective Date: 24 October 2003

At HighOnCelebrations.com, we take great pride in offering you handcrafted products made with love and care. Each item is crafted with the utmost attention to detail to ensure your satisfaction. Due to the unique nature of our products, we operate under a strict no refund or exchange policy.

1. No Refunds: We do not provide refunds for any products purchased through our website. We strongly encourage our customers to review their orders carefully before making a purchase.

2. No Exchanges: As our products are one-of-a-kind, we do not offer exchanges. Each item is specially created for you and cannot be exchanged for another product.

3. Damaged or Defective Items: While we take every precaution to ensure the quality of our handcrafted items, we understand that, on rare occasions, a product may arrive damaged or defective. In such cases, please contact our customer support team within [X] days of receiving the product, and we will work to resolve the issue promptly.

4. Cancellation Policy: You may cancel your order within [X] hours of making a purchase. After this period, cancellations will not be accepted.

5. Contact Us: If you have any questions or concerns regarding our refund policy, damaged or defective items, or cancellations, please contact our customer support team at [contact email address].

Note: This refund policy is subject to change at our discretion. Please check this page periodically for any updates.